Pivot Table Recap: Building the Right Team for Customer-Centric Approach

The CDPa hosted a great conversation at the Pivot Table around building a team to focus on a customer-centric approach with Lynn Hemans the current Vice President of Consumer Intelligence and Strategy at The Hershey Company, and Amperity’s own Chris Chapo who leads Advanced Analytics. These two leaders shared their direct experiences of building and leading teams in customer-centric organizations.