Pivot Table Recap: Building the Right Team for Customer-Centric Approach

original_author

By: The CDPa Team

The CDPa hosted a great conversation at the Pivot Table around building a team to focus on a customer-centric approach with Lynn Hemans the current Vice President of Consumer Intelligence and Strategy at The Hershey Company, and Amperity’s own Chris Chapo who leads Advanced Analytics. These two leaders shared their direct experiences of building and leading teams in customer-centric organizations.

 

Leave a Reply

Your email address will not be published.

About the Author

The CDPa Team

The CDPa exists as a forum for people who believe in responsibly using customer insights and data to drive customer-centric growth. Together we elevate the best practices and tools in a space for collaboration to drive personal development and commercial success.

Leave a Reply

Your email address will not be published.