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  • Customer-Centricity Maturity Assessment

This assessment will give you the foundation needed to start applying customer centricity in your business, ensure you start in the right place, and make the right investments, all tailored toward your organization. The assessment is intended for those of you with the decision-making power and the resources to drive change in your organization. You are a senior leader (or influencing a senior leader), and likely work in analytics, marketing, or digital, and you’re ready to shift your organization to using a customer-centric approach.

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